1. Introduction
JMG Solar Solutions Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with us, including via our website at https://www.jmgsolarsolutions.ie, through our lead forms, and when we contact you by phone, SMS, WhatsApp, or email.
We comply with the General Data Protection Regulation (GDPR) and applicable Irish privacy laws.
2. Information we collect
We may collect and process the following types of information:
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Information you provide directly:
When you contact us, request a quote, submit a form, or book a survey, we may collect your name, phone number, email address, and any other details you provide. -
Information we collect automatically:
When you visit our website, we collect certain information automatically through cookies and similar technologies, including your IP address, browser type, device information, pages visited, and referring website.We use third-party tools for this purpose, including:
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Google Analytics
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Meta (Facebook) Pixel
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3. How we use your information
We use your personal information for the following purposes:
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To respond to your inquiries and provide our services
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To contact you via phone, SMS, WhatsApp, or email to arrange your free solar survey or consultation
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To provide you with information about our services, promotions, and special offers
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To analyze and improve our website and advertising
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To comply with our legal obligations
4. Legal basis for processing
Under GDPR, we rely on the following legal bases:
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Your consent, when you submit your details or opt-in to communications
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Our legitimate interest in promoting our services and responding to your requests
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Compliance with legal obligations
You can withdraw your consent at any time by contacting us (see section 8).
5. Sharing your information
We do not sell or rent your personal data to third parties.
We may share your information with:
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Our subcontractors and installers, to facilitate delivery of services you have requested
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Service providers that support our business operations, including CRM systems (such as Go High Level), WhatsApp Business API, Google Analytics, and Meta Pixel
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Regulatory or legal authorities when required by law
6. Data retention
We retain your personal information only as long as necessary for the purposes described above:
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Leads who do not become customers: retained for up to 12 months
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Customers: retained for up to 6 years to meet legal and tax obligations
You may request deletion of your data at any time (see section 8).
7. Cookies and tracking technologies
Our website uses cookies and similar technologies to:
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Analyze website traffic and user behavior
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Measure and optimize advertising performance, including remarketing
You can manage cookie preferences through your browser settings. For more information, please refer to our separate Cookie Policy.
8. Your rights under GDPR
You have the following rights under GDPR:
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Access to your personal data
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Correction of inaccurate or incomplete data
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Erasure of your data (“right to be forgotten”)
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Restriction of processing
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Data portability
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Objection to processing
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Withdraw consent at any time
To exercise these rights, please contact us at:
JMG Solar Solutions Ltd
Address: Shangri-la, Ballygarron, Kilmeaden, Waterford, Ireland
Email: info@jmgsolarsolutions.ie
Phone: 087 238 7119 or 085 212 4100
You also have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland at www.dataprotection.ie.
9. Third-party links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing them with your information.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”